Agent Connect
Looking for a modern and intuitive desktop for Amazon connect? Meet OMNINGAGE Agent Connect for Amazon Connect!
OMNINGAGE Agent Connect is a next-generation cloud desktop for Amazon Contact Centre.
• Modern Design and intuitive UX / UI
• Analytics-based Dashboards and KPIs view
• Inbound and Outbound call routing
• CTI Controls
• Phonebook
• Customer Journey Visualizer
• Customer Interaction History
• Wrapup Application
• CRM integration
• WFO Integration
Boost Agent productivity and engagement with OMNINGAGE connect.
No license to buy or maintain => pay as you consume.
Serverless Architecture => No Hardware or compute resources needed
Free Trial => Try Supervisor Connect for free for 30 days.
Watch our product videos and demos on our youtube channel: https://bit.ly/omningage-videos
Supervisor Connect
OMNINGAGE Supervisor Connect for Amazon Connect
OMNINGAGE Supervisor Connect is a next-generation cloud desktop for Amazon Contact Centre.
• Modern Design and intuitive UX / UI
• Analytics-based Dashboards and KPIs view
• Inbound and Outbound calls
• Phonebook
• Queue Monitoring
• Agent Monitoring
• Call recording search & playback
• Wrapup Application
• CRM integration
• WFO Integration
Empower your contact center managers with a 360-degree view of interactions, team performance, queue statistics and customer experience . Powered by Data and Analytics.
No license to buy or maintain => pay as you consume.
Serverless Architecture => No Hardware or compute resources needed
Free Trial => Try Supervisor Connect for free for 30 days.
Get in Touch:
Name: OMNINGAGE
Website: https://omningage.cloud
Contact: +1 888 6175 382 | +44 330 088 3940
Address: 4 Calder Court, Blackpool, FY4 2RH, United Kingdom
Email: [email protected]
Watch our product videos and demos on our youtube channel: https://bit.ly/omningage-videos
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